Verify - Connect - Rent

To get started, you'll need to verify who you are via Digital iD by Australia Post. Then create your profile so you can connect with other users. Choose rent or rent offset, whichever works best for you.

How does The Room Xchange work?

The Room Xchange is a verified house sharing platform. Our profiling system help match households and housemates based on values, personality and lifestyle. You also have the option to rent or rent offset giving you the flexibility to choose how you want to live.  Have a play with our rent offset calculator and see what works best for you. 

All users are verified via Digital iD by Australia Post

All users of our platform must have a Digital iD by Australia Post creating a trusted community. The information you provide for your Digital iD must match the information in your profile. This maintains the legitimacy of everyone in our community.  Once your Digital iD is approved, it will create a badge on your profile, giving users peace of mind knowing all registered users has been verified. We also have SMS and email verifications when first registering on our platform. 

Rent or rent offset

We think you should decide whether you want cash for your room or help around the house. So we created the option to rent or rent offset. Rent offset gives the household the option to offset part or all of the rent by requesting help around the house. The housemate can list on their profile if they're happy to offset their rent by showing the type of help they'd be happy to do. This provides flexibility in the housing arrangement providing better value for all parties. Have a play with our rent offset calculator and see how rent offset can work for you.

It's free to search

Feel free to take a look around. You don't need an account to search but if you want to connect you do. That's how we keep our community safe.  Once you see someone you'd like to connect with, then you'll be asked to register and create a verified profile.

No fake profiles here!

Because every user has to have a Digital iD by Australia Post, it ensures that every profile is current and real. You won't experience fake profile frustration here!

Pricing

We are completely transparent about our pricing structure. You can find out everything you need to know on our pricing page.  It's free to register, create your profile and search for users. Once you're ready to connect, that's when you'll be charged a listing fee. Depending on the features you want, depends on the cost. There's no hidden fees.

FAQ's

We have a good list of FAQ's that will answer any questions you have that are specific to both households and housemates.

I'm ready to get started. What's the first step?

The first step is to set up your free account which will take you about two minutes.

Once you've registered and verified your mobile phone, you can then log in and create your profile. You need to complete your profile 100%, before you can connect with any users. This includes your Digital ID from Australia Post. This is a safety mechanism that ensures all users have been verified and are transparent in their approach.

I'm not ready yet but I'd like some more information

There are a number of ways to gain helpful information:

  • Once you register with us, you'll automatically be sent an introductory email with links to further information.
  • There are a number of short blog articles you can read with helpful insights.
  • You can  book a call with one of our Customer Care Team. We're here to help whenever you need us.
  • Engage with our community on Facebook and Instagram.
  • We also have a private Facebook group which you'll receive an invite to once you have registered on our platform.
  • Watch any of the videos on the website.

If you have any further questions, get in touch.

Contact us